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Nightingale Aesthetics Privacy Policy/Terms of Conditions

Effective Date: 10/1/2024
At Nightingale Aesthetics, we are committed to protecting your privacy. This Privacy Policy
explains how we collect, use, and disclose your personal information when you visit our website,
interact with us in person, or use our services. We comply with the Telecommunications
Consumer Protection Regulations (TCR) to ensure that your information is handled securely
and transparently.
By accessing our website or using our services, you consent to the practices described in this
Privacy Policy.

  1. Information We Collect
    We may collect the following types of personal information:
     Contact Information: Name, phone number, email address, and mailing address.
     Health Information: Medical history, treatment preferences, and other relevant health
    data necessary for providing services.
     Payment Information: Credit card details, billing address, and payment history.
     Usage Data: IP address, browser type, and website usage patterns (e.g., pages visited,
    time spent on the site).
     Appointment and Service Data: Appointments, treatments received, and preferences.
  2. How We Use Your Information
    We may use the information we collect for the following purposes:
     To provide, manage, and improve our medi-spa services.
     To process payments and manage your billing.
     To communicate with you about appointments, services, promotions, and updates.
     To comply with applicable legal requirements, including health and safety regulations.
     To send marketing messages or offers (subject to your consent where required by law).
     To respond to your inquiries, feedback, or complaints.
  3. Sharing Your Information
    SMS opt-in and Phone Numbers will not be shared with third parties and affiliates for marketing
    purposes.
    We may share your personal information in the following ways:
     With Service Providers: We may share your data with trusted third-party service
    providers that help us operate our business, such as payment processors, pharmacies,
    booking systems, and marketing partners. These providers are required to maintain the
    confidentiality and security of your data.

 For Legal Compliance: We may disclose your information if required by law or to
protect our legal rights.
 We will not send or share your information with third parties

  1. Data Security
    We implement a variety of security measures to protect your personal information. These
    measures include encryption, firewalls, access controls, and secure storage practices to ensure
    the safety of your data.
  2. Your Rights and Choices
    Under applicable laws, you have certain rights regarding your personal information, including:
     Access: You can request a copy of the personal information we hold about you.
     Correction: You can request corrections to any inaccurate or incomplete information.
     Deletion: You can request the deletion of your personal information, subject to certain
    limitations.
     Opt-Out: You may opt out of receiving marketing communications from us at any time
    by following the unsubscribe instructions in the communication or contacting us directly.
    If you wish to exercise any of these rights, please contact us using the contact information
    provided below.
  3. TCR Compliance and Communications
    As a provider of services to consumers, we are committed to ensuring that all communications,
    including marketing messages and appointment reminders, comply with Telecommunications
    Consumer Protection Regulations (TCR). This means that:
     We will only send you appointment and marketing communications if you have provided express consent
    to receive them (opt-in).
     You can opt-out of receiving appointment and marketing messages at any time by following the
    instructions in the communication or by contacting us directly.
     We will not share your contact information with third parties
  4. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy
    practices or content of those external sites. We encourage you to review the privacy policies of
    any third-party websites you visit.
  5. Children’s Privacy
    Our services are not intended for individuals under the age of 16. We do not knowingly collect or
    solicit personal information from children under 16. If we learn that we have inadvertently
    collected information from a child under 16, we will take steps to delete that information.
  6. Changes to This Privacy Policy
    We reserve the right to update this Privacy Policy from time to time. When we make changes,
    we will revise the “Effective Date” at the top of the policy. We encourage you to review this
    policy periodically to stay informed about how we are protecting your information.
  7. SMS TERMS AND CONDITIONS OF SERVICE
    • Consent for SMS Communication:
    • Types of SMS Communications:
      • A clear description of the types of SMS communications a customer might receive. This must include examples like:
        • Customers and Guests: Updates regarding appointments, current services that you are enrolled in, orders, deliveries, appointment confirmation or other relevant information.
    • Standard Messaging Disclosures:
      • Opt-in, Opt-out and Help message
        • Opt-in Message:
          • Thank you for opting into SMS messages from Nightingale Aesthetics to receive SMS about appointment confirmations, appointment cancelations and changes. To opt out at any time reply STOP. For assistance reply HELP. Message and data rates may apply. Messaging frequency may vary
        • Opt-Out Message:
          • Thank you for opting-out of SMS messages from Nightingale Aesthetics. To opt back in at any time reply START. You will not receive any further SMS communication
        • Help Message:
          • Thank you for contacting Nightingale Aesthetics. For immediate assistance please contact us at 540-430-5299 or 540-446-0455 or visit www.nightingale-aestheticsva.com
      • Message and data rates may apply.  Messaging frequency may vary.
      • You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy and Terms and conditions of SMS service at:
        • https://nightingale-aestheticsva.com/privacy-policy/
  9. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your personal
    information, please contact us at:
    Nightingale Aesthetics 704 Richmond Rd.
    Staunton, VA 24401
  10. (540) 208-6164
  11. [email protected]

This Privacy Policy was last updated on 12/26/24

SMS TERMS OF CONDITIONS

Terms and Conditions (Terms of Service)

Effective Date: 12/26/24

By opting in to receive SMS messages from  Nightingale Aesthetics (“we,” “us,” “our”), you agree to the following terms:

1. SMS Messaging Service
By providing your phone number, you consent to receive SMS messages, including updates, promotions, and other relevant content.

2. Message Frequency
You will receive text message reminders for upcoming appointments, and staff communications concerning yourhealth.

3. Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.

4. Privacy Policy
Your information will be handled in accordance with our Privacy Policy. The privacy policy link is located in the header and footer of this page.

5. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly at [email protected]

6. Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s website and governs data collection and usage. Using this website, you consent to the data practices described in this Statement.

Collection of your Personal Information

This Practice collects personally identifiable information, such as your email address, name, home or work address, or telephone number. This Practice also collects anonymous demographic information that is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, maintaining the quality of the service, and providing general statistics regarding the use of this website.

Please remember that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.

This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use, and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.

Use of your Personal Information

This Practice collects and uses your personal information to operate the website and deliver the requested services. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

This Practice does not sell, rent, or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your data.

This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

This Practice will disclose your personal information without notice only if required to do so by law.

Use of Cookies

The website uses “cookies” to help this Practice personalize your online experience. A cookie is a text file placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

This Practice secures your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to inform how this Practice protects your information.

Contact Information

If you have any questions, please contact us at (540) 208-6164

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